Privacy Policy

We may collect the following categories of information:

• Account information such as your name, email address, username, password, and profile details.
• Transaction information such as purchases, subscriptions, order history, payout details, and license selections.
• Creator information such as uploaded tracks, soundkits, artwork, metadata, split-sheet details, and payout or verification information.
• Technical and usage information such as IP address, device and browser information, referral URLs, pages visited, and interactions with the service.
• Communications such as messages you send to us, support requests, and responses to surveys or outreach.

We collect information directly from you, automatically through your use of the service, and from third parties.

Third-party sources may include payment processors, authentication or security providers, analytics tools, hosting and media providers, and content or commerce partners that help us operate Trakjungle.

We use personal information to:

• Provide and operate Trakjungle and its marketplace features.
• Authenticate users and maintain account security.
• Process purchases, subscriptions, payouts, and refunds where applicable.
• Host, display, and distribute creator content and related metadata.
• Improve product performance, troubleshoot issues, and prevent abuse or fraud.
• Communicate with you about your account, purchases, service updates, and support matters.
• Comply with legal obligations and enforce our terms.

We use cookies and similar technologies to keep you signed in, remember cart and guest-session state, protect the service, and understand how the platform is used. See our Cookie Policy for more detail.

We may share personal information:

• With service providers that help us host, secure, maintain, or operate the service.
• With payment providers and payout providers to complete transactions.
• With sellers or buyers where sharing is necessary to complete a transaction or license.
• When required by law, regulation, court order, or valid legal process.
• To protect the rights, safety, security, and integrity of Trakjungle, our users, and others.
• In connection with a merger, acquisition, financing, or sale of all or part of our business.

Trakjungle and our providers may process information in countries other than the country where you live. Where required, we take reasonable steps to ensure that cross-border transfers are protected by appropriate safeguards.

We retain personal information for as long as reasonably necessary to provide the service, maintain business and financial records, resolve disputes, enforce agreements, and comply with legal obligations.

If you request account deletion, we may keep limited information where necessary for compliance, fraud prevention, tax reporting, recordkeeping, or legal defense.

Depending on where you live, you may have rights to access, correct, delete, or restrict the use of your personal information.

You may also opt out of non-essential marketing communications using the unsubscribe instructions in those messages. To make a privacy request, contact [email protected].

We use reasonable administrative, technical, and organizational measures to protect personal information. No system is perfectly secure, so we cannot guarantee absolute security.

Trakjungle may link to or integrate with third-party services. Their privacy practices are governed by their own policies, not this one.

Trakjungle is not directed to children. We do not knowingly collect personal information from children who are not legally able to use the service in their jurisdiction.

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above and post the updated version on this page.

Questions or requests relating to this Privacy Policy can be sent to [email protected].